This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Dissapeareing messages from start page

  • 7 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 3 views
  • Last reply by Koshin

When i choose to look at messages on specific folder - everything is OK, but when i click "odebrane" (received) for all accounts, i see just messages from last folder, and when i move mouse over it - everything from line (abbout message over mouse cursor) dissapear, and only some icons are left. see in screen shot.

version: 45.3.0 windows 7 64bit

When i choose to look at messages on specific folder - everything is OK, but when i click "odebrane" (received) for all accounts, i see just messages from last folder, and when i move mouse over it - everything from line (abbout message over mouse cursor) dissapear, and only some icons are left. see in screen shot. version: 45.3.0 windows 7 64bit

தீர்வு தேர்ந்தெடுக்கப்பட்டது

On the toolbar > Help > Troubleshooting Information -> Show Folder button to display the profile in explorer or finder. Close Thunderbird

open the mail folder Delete the folder smart mailboxes in the mail folder. Restart Thunderbird.

That will force the recreation of the whole unified folder settings and hopefully cure your issue..

Read this answer in context 👍 1

All Replies (7)

Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?

I try to run in safe mode (all addons off, all setting reset) - then i have not grouped folders, so i can't tell if that helps.

Only with addons off - problem still remain.

View menu > folder > unified will give the "grouped" folder list.

I know that :) When i turn on "grouped" folder list, then Folder: Received (Odebrane) has this problem. Dissapering messages doesnt appeall in other grouped folder (Trash, Send.. etc) Only Received.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

On the toolbar > Help > Troubleshooting Information -> Show Folder button to display the profile in explorer or finder. Close Thunderbird

open the mail folder Delete the folder smart mailboxes in the mail folder. Restart Thunderbird.

That will force the recreation of the whole unified folder settings and hopefully cure your issue..

Thank You Matt - that's IT. It works like a charm :)