This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Duplicate Sent and Sent Items Folders

  • 2 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by Drake Bliss

I am getting a Sent Folder and a Sent Items Folder? One has the sent items, the other is empty?

I would like to get rid of the Sent Items Folder.

I am getting a Sent Folder and a Sent Items Folder? One has the sent items, the other is empty? I would like to get rid of the Sent Items Folder.
Attached screenshots

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Who is the provider?

I think this account uses IMAP and you're seeing a folder put there by the provider. Thunderbird uses "Sent" and the provider has offered "Sent Items". This is common in outlook.com accounts.

You should be able to set Thunderbird to use "Sent Items" and then delete "Sent". I doubt that your provider will give you any say in the "Sent Items" folder.

Read this answer in context 👍 0

All Replies (2)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Who is the provider?

I think this account uses IMAP and you're seeing a folder put there by the provider. Thunderbird uses "Sent" and the provider has offered "Sent Items". This is common in outlook.com accounts.

You should be able to set Thunderbird to use "Sent Items" and then delete "Sent". I doubt that your provider will give you any say in the "Sent Items" folder.