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How to use only the sent folder I choose?

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  • Last reply by user1121639

As have others, I often get two copies of sent messages instead of one. At a previous discussion, https://support.mozilla.org/en-US/questions/1151306, someone suggested going to tools > Account Settings > Copies & Folders and disabling the "Place a copy in" option. This solution doesn't solve this problem for me.

I use 4 email accounts, all of them iMap. On one of them I have a folder/subfolder hierarchy of: <account>/<home>/Email 2017/Sent 2017. I want copies of ALL sent messages from all four accounts to be stored in this folder, and ONLY this folder.

To implement this, for each account I originally checked the place-a-copy-in box, and for "Other:" set the path to the Sent 2017 subfolder. This does put a copy there, but a duplicate copy is being put in the Sent folder of the sending (Gmail) account. THIS is the behavior I want to turn off.

Disabling the place-a-copy option turns off storing the message in the Sent 2017 folder. How does one disable storing the message in the sending account's Sent folder instead?

As have others, I often get two copies of sent messages instead of one. At a previous discussion, https://support.mozilla.org/en-US/questions/1151306, someone suggested going to tools > Account Settings > Copies & Folders and disabling the "Place a copy in" option. This solution doesn't solve this problem for me. I use 4 email accounts, all of them iMap. On one of them I have a folder/subfolder hierarchy of: <account>/<home>/Email 2017/Sent 2017. I want copies of ALL sent messages from all four accounts to be stored in this folder, and ONLY this folder. To implement this, for each account I originally checked the place-a-copy-in box, and for "Other:" set the path to the Sent 2017 subfolder. This does put a copy there, but a duplicate copy is being put in the Sent folder of the sending (Gmail) account. THIS is the behavior I want to turn off. Disabling the place-a-copy option turns off storing the message in the Sent 2017 folder. How does one disable storing the message in the sending account's Sent folder instead?

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Check to see if you have any Filters for outgoing mail that could be causing this.

If this is not the issue, then please post your Troubleshooting Information from Thunderbird: Thunderbird menu: Help: Troubleshooting Information Click the "Copy text to clipboard" button. Paste (Ctrl-V), the text into your response here.