This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Refreshed Firefox and have lost my bookmarks

  • 2 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 5 views
  • Last reply by cor-el

Rexegeria
Rexegeria
more options

I refreshed Firefox and have lost my bookmarks and they are not saved anywhere (do not appear in old Firefox data folder) so I can not import them. Is there anyway to get them back? Maybe by restoring the previous version ( although I don't know how to do that).

I refreshed Firefox and have lost my bookmarks and they are not saved anywhere (do not appear in old Firefox data folder) so I can not import them. Is there anyway to get them back? Maybe by restoring the previous version ( although I don't know how to do that).

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Hi Rexegeria, sorry to hear about the problem. When you say --

I refreshed Firefox and have lost my bookmarks and they are not saved anywhere (do not appear in old Firefox data folder) so I can not import them.

-- what file(s) were you looking for? Normally you should have several backups in a folder named bookmarkbackups in your old profile folder. These are compressed and have a .jsonlz4 extension.

The method to restore those to your new Firefox is use "restore" instead of "import". Please see the following article for more info: Restore bookmarks from backup or move them to another computer.

Does that work?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Firefox would normally preserve the bookmarkbackups folder with its compressed .jsonlz4 backups when you create a new profile via the refresh feature in Firefox.

Did you check this in the Bookmarks Manager (Library)?

  • Bookmarks -> Show All Bookmarks -> Import & Backup > Restore

Do you have a places.sqlite file in the "Old Firefox Data" folder on the desktop?