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I think my printer setting is wrong, because I can print from a document but not directly from email or webpage. How do I fix?

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  • Last reply by user1378671

donna141414
donna141414
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When I try to print, a box comes up that wants me to "save print output as ____", then says an error has occurred in printing. This printer has been working fine for since I've had it, but all of the sudden I have a problem except for printing pdf documents. Thank you

When I try to print, a box comes up that wants me to "save print output as ____", then says an error has occurred in printing. This printer has been working fine for since I've had it, but all of the sudden I have a problem except for printing pdf documents. Thank you

All Replies (1)

user1378671
user1378671
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You probably have the wrong setting in Firefox selected.

Please see this: https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox