We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I have to logoff/logon in order to use toolbar menu

  • 3 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 9 views
  • Last reply by Wayne Mery

Aviator1
Aviator1
more options

Hello Everyone:

I have asked a similar question in the Thunderbird area.

My bootup is normal and I can open Thunderbird and Firefox (Ubuntu 16.04) All the tool bar navigation links on Firefox an frozen until I do the logoff/logon procedure. This is after a fresh, clean install. The same problem existed before the install.

Thunderbird will download all emails, but I cannot access any email until I logoff and logon the desktop. Thanks for any help.

Hello Everyone: I have asked a similar question in the Thunderbird area. My bootup is normal and I can open Thunderbird and Firefox (Ubuntu 16.04) All the tool bar navigation links on Firefox an frozen until I do the logoff/logon procedure. This is after a fresh, clean install. The same problem existed before the install. Thunderbird will download all emails, but I cannot access any email until I logoff and logon the desktop. Thanks for any help.

Aviator1 மூலமாக திருத்தப்பட்டது

All Replies (3)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

I recommend you use the Ubuntu Software and makes sure that your system is completely up to date as a first step.

Further to this, I notices that you are using the ubuntu version of Firefox. Do you have the same issue when you try the Mozilla version of Firefox?

Aviator1
Aviator1 கேள்வியின் உரிமையாளர்
more options

System is up date.

I did not know there was a difference between the Ubuntu Firefox, which downloaded with the fresh install, or Mozilla.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

https://www.mozilla.org/en-US/firefox/all/