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i have 24 home pages opening and can't "x" out them-what do I do?

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  • Last reply by oregonlass

I was working in Thunderbird when it suddenly replicated the home page (with inbox and junk mail, etc) 24 times. I have no idea why this happened but it will not let me "x" out of any of them....feels to me like it is frozen. How do I get rid of these excess home pages? As it is, in order to shut down computer, I have to tell to ignore all these home pages and shut down anyway. What do I do at this point since I can't shut them down one-by-one?

I was working in Thunderbird when it suddenly replicated the home page (with inbox and junk mail, etc) 24 times. I have no idea why this happened but it will not let me "x" out of any of them....feels to me like it is frozen. How do I get rid of these excess home pages? As it is, in order to shut down computer, I have to tell to ignore all these home pages and shut down anyway. What do I do at this point since I can't shut them down one-by-one?

All Replies (2)

You've probably already resolved this, but after you kill the THunderbird process you would need to delete session.json file in your Thunderbird profile https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data

More generally (not necessarily in this case) your first step with Thunderbird problems is to start in safe mode https://support.mozilla.org/en-US/kb/safe-mode-thunderbird

I had solved it (with the advice of several tech friends....thanks so much though because what you recommended was what we finally did!