This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot download Firefox 57.0 to my personal computer. I'm the admionistrator.

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by James

Trying to update to FF 57.0

Update failed There were problems checking for, downloading, or installing this update. Firefox could not be uploaded because: I don't have the permissions necessary to install this update. Please cfontact my system administrator.

I can update Firefox manually by visiting this site and downloading the latest version: https://www.mozilla.org/firefox/

The laptop is my computer andI am the administrator.

Trying to update to FF 57.0 Update failed There were problems checking for, downloading, or installing this update. Firefox could not be uploaded because: I don't have the permissions necessary to install this update. Please cfontact my system administrator. I can update Firefox manually by visiting this site and downloading the latest version: https://www.mozilla.org/firefox/ The laptop is my computer andI am the administrator.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Current Release Firefox 57.0 with a Full Version Installer https://www.mozilla.org/firefox/all/

Firefox does not change permissions.

Best to check out things with this : https://www.malwarebytes.com/mac/ Download from another computer if have to. Blocking downloads is and can be signs of issues related to malware.

Please let us know if this solved your issue or if need further assistance.

Read this answer in context 👍 0

All Replies (2)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Current Release Firefox 57.0 with a Full Version Installer https://www.mozilla.org/firefox/all/

Firefox does not change permissions.

Best to check out things with this : https://www.malwarebytes.com/mac/ Download from another computer if have to. Blocking downloads is and can be signs of issues related to malware.

Please let us know if this solved your issue or if need further assistance.