This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

every website i go to it says firefox is not up to date.

Jmathews
Jmathews
more options

every website i go to it says firefox is not up to date. but when i check for updates it says its up to date at 57.0.4 (64 bit) ive gone an downloded many times and its the same problem

every website i go to it says firefox is not up to date. but when i check for updates it says its up to date at 57.0.4 (64 bit) ive gone an downloded many times and its the same problem

All Replies (3)

Mkll
Mkll
more options

Firefox 58 releases tomorrow, so this should be solved by that.

the-edmeister
the-edmeister
  • Moderator
more options

This what your web browsers "reports" it is at this website: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:26.0) Gecko/20100101 Firefox/26.0 And that is what every website would see - an old version that dates to Dec 2013.

Try creating a new Profile and see if that corrects that "error". https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Don't mess with your existing Profile just yet. You may need to copy some data files from the current Profile to the new one, if the new Profile solves that "error".

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

If you have a good backup of your profile, you also could try clearing the user agent preferences: