This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why did FF just update without my permission and CRASH my computer????

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 2 views
  • Last reply by Isabear

Isabear
Isabear
more options

I have FF set to "Check for updates but let you choose to install them". It has always asked me if I want to update. It's important because we are on very limited satellite data. But tonight, it got very squirrely and crashed my entire computer and when it came back it said FF was installing updates. My husband's did the same thing two days ago. It ate almost a day's worth of data allowance. WHY did it update when I have it set to ask me? And if it's going to entirely crash computers can we let the developers know? Edit: I think I may have downloaded this yesterday when it gave me notice, but had not re-started my computer. The update was for 58.0.2

Isa

I have FF set to "Check for updates but let you choose to install them". It has always asked me if I want to update. It's important because we are on very limited satellite data. But tonight, it got very squirrely and crashed my entire computer and when it came back it said FF was installing updates. My husband's did the same thing two days ago. It ate almost a day's worth of data allowance. WHY did it update when I have it set to ask me? And if it's going to entirely crash computers can we let the developers know? Edit: I think I may have downloaded this yesterday when it gave me notice, but had not re-started my computer. The update was for 58.0.2 Isa

Isabear மூலமாக திருத்தப்பட்டது

All Replies (2)

user217055785114724678207536705550088957869
user217055785114724678207536705550088957869
more options

You can Install a older Version from FF .

https://support.mozilla.org/en-US/kb/install-older-version-of-firefox

Isabear
Isabear கேள்வியின் உரிமையாளர்
more options

Why would I want to install an older version? I'm sure the updates were for good reason. I'd just like to know why this update crashed my computer.