This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Unable to Load old sent mails.

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 2 views
  • Last reply by Toad-Hall

Pavan77pavan
Pavan77pavan
more options

Hi thunderbird Team, 

  I have configured my email Id in thunderbird (laptop).. after the configuration I have received my all inbox mail (old indox mail) but I didn't receive my old sent item why??

and it will show only the mail which I have sent from Thunderbird only. if i have sent mail from browser then it won't display in Thunderbird sent mail why?. Can you give any suggestions on this it will be helpful. Thank you.

Hi thunderbird Team, I have configured my email Id in thunderbird (laptop).. after the configuration I have received my all inbox mail (old indox mail) but I didn't receive my old sent item why?? and it will show only the mail which I have sent from Thunderbird only. if i have sent mail from browser then it won't display in Thunderbird sent mail why?. Can you give any suggestions on this it will be helpful. Thank you.

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

If you have configered to use POP then you can only get access to server Inbox. This is not a thunderbird quirk, it is how all pop mail accounts work.

Either: Logon to webmail move all sent items into Inbox

InThunderbird click on 'Get Messages' Move them into 'Sent' folder. If there is no 'Sent' folder, then it is because you have not sent any emails. Send email to your self to get a 'Sent' folder.

Other option: Create another new existing mail account and configure as Imap. Menu icon > New Message > Existing mail account

If you have set up an imap account, perhaps you need to subscribe to see other folders on server. right clickon imap mail account in fodlerPane and click on 'Subscribe' select folders and click on Subscribe button click on OK