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Years of emails were deleted on one of my email accounts. How do I recover?

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  • Last reply by Matt

karrieb
karrieb
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I am not sure what happened. I woke up this morning to a bunch of jibberish text on my computer screen. I was finally able to reboot it, but have lost several years of email. I have two email accounts through Thunderbird. On one of my accounts I lost all of the email from my "inbox" and "sent" folders. On the other account, I just lost all email from my "sent" folder.

Please help.

p.s. I did receive a crash report

Thank you

I am not sure what happened. I woke up this morning to a bunch of jibberish text on my computer screen. I was finally able to reboot it, but have lost several years of email. I have two email accounts through Thunderbird. On one of my accounts I lost all of the email from my "inbox" and "sent" folders. On the other account, I just lost all email from my "sent" folder. Please help. p.s. I did receive a crash report Thank you

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Matt
Matt
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ps what does the crash report offer as an id?

https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports

If you are talking about a windows crash then there is all sorts of issues that may mean you will have to locate your backups and restore from those.