This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Shift key in some text field (mostly password) behave as "select all"

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 3 views
  • Last reply by Shadow110

BobBob11
BobBob11
more options

In some of the text fields (most of the password, but some other fields too) when I hit the Shift Key, it select all the text. So I cannot use uppercase letter.

Same problem occurs with rigth and left shift key.

I'm using Firefox 59.0.2, qith Ubuntu 16.04.

It's a new computer, so it never worked. I tried to restart in Safe mode, to refresh, to re-install firefox.

Still the same problem.

No problem with Chrome or other applications.

It really look like these problems, but I have no solution: https://support.mozilla.org/en-US/questions/1194501 https://support.mozilla.org/en-US/questions/1175155 https://www.reddit.com/r/firefox/comments/7jdmll/firefox_57_issue_shift_key_deleting_text/

In some of the text fields (most of the password, but some other fields too) when I hit the Shift Key, it select all the text. So I cannot use uppercase letter. Same problem occurs with rigth and left shift key. I'm using Firefox 59.0.2, qith Ubuntu 16.04. It's a new computer, so it never worked. I tried to restart in Safe mode, to refresh, to re-install firefox. Still the same problem. No problem with Chrome or other applications. It really look like these problems, but I have no solution: https://support.mozilla.org/en-US/questions/1194501 https://support.mozilla.org/en-US/questions/1175155 https://www.reddit.com/r/firefox/comments/7jdmll/firefox_57_issue_shift_key_deleting_text/

All Replies (1)

Shadow110
Shadow110
more options

Hi, so you tried Safe Mode as per questions/1175155 and compiling a new install as per questions/1194501 and tried the suggestions in Reddit ?

What about doing a REFRESH, INSTRUCTIONS Hi, please try a Refresh but Note that this does more than uninstalling and re-installing does. Normal uninstalling does not remove some preferences which may have become corrupt. Please Refresh but do this 1st: Delete your Cookies and Cache and TEST.

then

TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...:

If is your Profile :

Note: Any customization will revert back to default, you will also need to reinstall Extensions.