Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

The software crashes on startup.

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 4 views
  • Last reply by Shadow110

Cevranath
Cevranath
more options

I am using Comodo as my antivirus. As soon as I launch the program it crashes.

I have reinstalled the software as a clean install and it still can't install. I keep getting malware and virus warnings pop up as it tries to install or launch. I have used Firefox for over a decade and would like to keep using it.

I am using Comodo as my antivirus. As soon as I launch the program it crashes. I have reinstalled the software as a clean install and it still can't install. I keep getting malware and virus warnings pop up as it tries to install or launch. I have used Firefox for over a decade and would like to keep using it.

All Replies (2)

Shadow110
Shadow110
more options

Hi, seems people are having issues with Comodo and Firefox tonight. Can you please try to update it again and also go to their forum to see if there is any information on the issue. They have a forum and help as I do not know what product you are using you will have to explore. https://forums.comodo.com/ or go to their Help Forum. Is a false/positive I would think with it finding things.

Please get back to us as it sounds like Firefox may need some repairs.

Shadow110 மூலமாக திருத்தப்பட்டது

Shadow110
Shadow110
more options

https://forums.comodo.com/av-false-positivenegative-detection-reporting/comodo-is-reporting-everything-as-a-malware-since-this-night-t121994.0.html