This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Security device not present after closing and re-opening Firefox

  • 4 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 6 views
  • Last reply by mgoblue0970

Hello:

I'm running RedHat 7.4 and FF 59.0.3

I went to Preferences -> Privacy and Security -> Security Devices -> Load

I gave the module a name of Coolkey Module and the path to the following file: /usr/lib64/pkcs11/libcoolkeypk11.so

After confirming, when I click on the node for the smart card in the Coolkey Module tree, the Status field says "Ready"

On subsequent openings of Firefox, the Status field says "Not Present".

How do I make it so the adde Security Device persists through opening and closings of Firefox?

Thanks!

Hello: I'm running RedHat 7.4 and FF 59.0.3 I went to Preferences -> Privacy and Security -> Security Devices -> Load I gave the module a name of Coolkey Module and the path to the following file: /usr/lib64/pkcs11/libcoolkeypk11.so After confirming, when I click on the node for the smart card in the Coolkey Module tree, the Status field says "Ready" On subsequent openings of Firefox, the Status field says "Not Present". How do I make it so the adde Security Device persists through opening and closings of Firefox? Thanks!

All Replies (4)

You should contact RedHat support.

FredMcD said

You should contact RedHat support.

Really? Because it's Firefox throwing the error not the OS.

I can see the certs on my smart card through the Smart Card Manager without error.

does this page help at all?

Thanks for the link. It contains steps that I have already tried.