This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Stalling on page loading high ping on speedtest servers

  • 5 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by teiebra

Hello, Not sure what is wrong with firefox lately but since 60 release it is not the old good fox. Page loading is stalling, when I go to check my speed with firefox I;m getting high latency: Download speed 94.26 Mbps Upload speed 5.40 Mbps Ping 179 ms

Results from chrome:

Download speed 97.55 Mbps Upload speed 5.48 Mbps Ping 10 ms

I repeated this a few times and every time same results.

Not sure why firefox is stalling on page loading, and why is it giving high ping on speedtest servers. I can not measure speeed on speedtest.net. it is giving all kinds of errors even in safe mode, and when I manage to load it it gives very high ping, but everything is working fine in chrome and edge. I can not use another browser because I;m using firefox for years, switched after mozzila (R.I.P.) SO can you please fix this? I;m open to any suggestions.

Hello, Not sure what is wrong with firefox lately but since 60 release it is not the old good fox. Page loading is stalling, when I go to check my speed with firefox I;m getting high latency: Download speed 94.26 Mbps Upload speed 5.40 Mbps Ping 179 ms Results from chrome: Download speed 97.55 Mbps Upload speed 5.48 Mbps Ping 10 ms I repeated this a few times and every time same results. Not sure why firefox is stalling on page loading, and why is it giving high ping on speedtest servers. I can not measure speeed on speedtest.net. it is giving all kinds of errors even in safe mode, and when I manage to load it it gives very high ping, but everything is working fine in chrome and edge. I can not use another browser because I;m using firefox for years, switched after mozzila (R.I.P.) SO can you please fix this? I;m open to any suggestions.

All Replies (5)

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Yes. As I said even in safe mode.

Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

I have got the same issue with windows 10 and 61.0.2 (64 bit) I also have slowness in loading pages. Same also with fast.com (beyond speedtest.net as described at the beginning). Tried with no success also with a new empty profile and safe mode. I have had the same issue 3 months ago and solved by a a fresh installation on windows 10. But I cannot reistall every 3 minths only because firefox works badly. It is a pity, as Firefix is my favorite browser!

Still me .... Cannot realised what's happened, but the issue has disappeared .... Now Firefox gives results alligned with Chrome: ping time reported by now less than 10 ms (earlier it was at least 80 ms).

My feeling is that there was somthing wrong the way Firexox interfaces with Wi-Fi, Buy so far, nothing I can investigate more