Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I keep getting a connection reset page when I am trying to upload a wordpress theme zip file. How do I fix this?

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 5 views
  • Last reply by guigs

Laurap05
Laurap05
more options

I created a WordPress theme using a program and I am now trying to create a new theme in Wordpress. I have all the required files saved in a zip folder. When I upload the zip file to Wordpress, I get a "connection reset has happened while loading." I contacted the program and they said it was a connection error with the server. I do not have an IT background as I am just a designer so I have no idea how to fix this issue. Thank you for your help in advance:)

I created a WordPress theme using a program and I am now trying to create a new theme in Wordpress. I have all the required files saved in a zip folder. When I upload the zip file to Wordpress, I get a "connection reset has happened while loading." I contacted the program and they said it was a connection error with the server. I do not have an IT background as I am just a designer so I have no idea how to fix this issue. Thank you for your help in advance:)

All Replies (1)

guigs
guigs
more options

I have heard there might be an upload limit for uploading themes, I think there are two methods to upload, have you tried them already? (via an FTP connection?)

Second, is this happening on other browsers or websites? This will tell you if it is a network issue.

Third, try updating to the latest Firefox version 61. I look forward to your reply.