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Thunderbird permanently frozen, how to fully uninstall?

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  • Last reply by Matt

chef23
chef23
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I previously asked for help on my frozen thunderbird was instructed to try booting it in safe mode with networking enabled. However I couldn't get any internet connection to work while doing this. I decided the easiest thing would be to uninstall and reinstall, but when I reinstalled, the program is exactly the way it was before, and still has all my information, so how do I do complete uninstall to prevent this?

I previously asked for help on my frozen thunderbird was instructed to try booting it in safe mode with networking enabled. However I couldn't get any internet connection to work while doing this. I decided the easiest thing would be to uninstall and reinstall, but when I reinstalled, the program is exactly the way it was before, and still has all my information, so how do I do complete uninstall to prevent this?

All Replies (1)

Matt
Matt
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I suggest you continue the discussion in your original thread.

https://support.mozilla.org/en-US/questions/1222768