This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Your connection is not secure

Whytewold
Whytewold
more options

I try and type in twitter and then tell me that Your connection is not secure

Below is the copy and paste of the error why is it grabbing rogers.com as a SSL

Your connection is not secure

The owner of twitter.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.

This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox may only connect to it securely. As a result, it is not possible to add an exception for this certificate.

Learn more…

This is totally stupid and why is it that it happens If Fire-Fox can not get things correct then maybe its time to stop trying to keep up with the real companies

Thank you


Report errors like this to help Mozilla identify and block malicious sites

twitter.com uses an invalid security certificate.

The certificate is only valid for the following names:

Error code: SSL_ERROR_BAD_CERT_DOMAIN

I try and type in twitter and then tell me that Your connection is not secure Below is the copy and paste of the error why is it grabbing rogers.com as a SSL Your connection is not secure The owner of twitter.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website. This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox may only connect to it securely. As a result, it is not possible to add an exception for this certificate. Learn more… This is totally stupid and why is it that it happens If Fire-Fox can not get things correct then maybe its time to stop trying to keep up with the real companies Thank you Report errors like this to help Mozilla identify and block malicious sites twitter.com uses an invalid security certificate. The certificate is only valid for the following names: *.rogers.com, rogers.com Error code: SSL_ERROR_BAD_CERT_DOMAIN

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

One possible reason to see a service provider certificate instead of the site's certificate is if your service provider requires you to authenticate to get network access. You'll see it most often with public wi-fi hotspots, but a home router with content filtering or parental control may have a similar behavior.

Try loading one of these to see whether you need to sign in before you can go to Twitter or another HTTPS address:

Does that help at all?

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Actually this is the same issue you posted in April:

https://support.mozilla.org/questions/1214343