We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can't get into : https://www.citi.com/credit-cards/citi.action or https://memberportal.lifelock.com/ sites with latest version of FireFox.

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 6 views
  • Last reply by Shadow110

markap2032
markap2032
more options

When I try to log in to my credit card or Lifelock with latest version of FireFox I can't get in. I get error messages. I have no problem logging in using Microsoft Edge. This is a recent problem with latest FireFox update.

When I try to log in to my credit card or Lifelock with latest version of FireFox I can't get in. I get error messages. I have no problem logging in using Microsoft Edge. This is a recent problem with latest FireFox update.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Hi, What are the Error Messages please ?

If running any of these : Avast/AVG, Kaspersky, BitDefender and ESET & sometimes McAfee there can be issues of blocking.

If the above has nothing to do with you please try : SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ?

Read this answer in context 👍 1

All Replies (1)

Shadow110
Shadow110
more options

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Hi, What are the Error Messages please ?

If running any of these : Avast/AVG, Kaspersky, BitDefender and ESET & sometimes McAfee there can be issues of blocking.

If the above has nothing to do with you please try : SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ?