This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

google drive won't load

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by McCoy

Since the last Firefox update I have been unable to access Google Drive. Instead, I get the following message:

Secure Connection Failed

The connection to drive.google.com was interrupted while the page was loading.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem.

The green padlock icon in the browser bar also disappears when I activate the 'Drive' icon from the Google landing page to attempt to load Google Drive.

Any ideas?

Since the last Firefox update I have been unable to access Google Drive. Instead, I get the following message: Secure Connection Failed The connection to drive.google.com was interrupted while the page was loading. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the web site owners to inform them of this problem. The green padlock icon in the browser bar also disappears when I activate the 'Drive' icon from the Google landing page to attempt to load Google Drive. Any ideas?

All Replies (1)

Would you please take a look at this article :

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

Just in case you're using ESET :

https://www.askvg.com/fix-secure-connection-failed-problem-in-mozilla-firefox-web-browser/

If none of the above applies to your situation or solves the problem - please let us know.