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I cannot access my hotmail account via firefox, but have checked and there is no problem with my hotmail account.

I cannot access my hotmail account via firefox, but have checked and there is no problem with my hotmail account, i can access it via other web browsers. Can anyone offer any help as to what the problem might be?

I cannot access my hotmail account via firefox, but have checked and there is no problem with my hotmail account, i can access it via other web browsers. Can anyone offer any help as to what the problem might be?

All Replies (5)

What's your computer system and Firefox version?

Please explain the problem in detail. What happens? What is the exact error messages?

@ FredMcD :

This is a duplicate to :

https://support.mozilla.org/en-US/questions/1239427

Where the system details show :

Mac OS X 10.6

Firefox version 40.0 (!)

Shockwave Flash version 21.0.r0 (!)

Separate Security Issue: Update your Flash Player or remove it using these links; http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac

Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version 31.0.0.122

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

Hello kathr,

In addition to the above :

As you probably already know, Firefox support has ended for
Mac OS X 10.6, 10.7 and 10.8

See : https://support.mozilla.org/en-US/kb/firefox-osx

Firefox version 45.9.0esr is the most up to date version that will run on your system :

http://archive.mozilla.org/pub/firefox/releases/45.9.0esr/mac/

http://archive.mozilla.org/pub/firefox/releases/45.9.0esr/mac/en-US/

What address are you using? Do either of these work?