This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why doesn't my sent emails go to my sent Folder?

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by Toad-Hall

Eckertb
Eckertb
more options

When I send an email it does not appear in my sent folder. it is an empty folder even though I have sent many emails.

When I send an email it does not appear in my sent folder. it is an empty folder even though I have sent many emails.

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

If you are talking about an IMAP mail account:

  • Right click on 'Imap mail account name in Folder Pane and select 'Subscribe'.
  • Select the name of the server 'Sent' folder which may be called something similar like 'Sent Items' or 'Sent Mail'.
  • click on 'Subscribe'
  • click on 'OK'

Now check to see if your imap mail account is set up to use that server sent folder.

  • Right click on 'Imap mail account name in Folder Pane and select 'Settings'.
  • Select 'Copies & Folders' for the account.
  • select 'Place a copy in' :
  • Select 'Other' and choose the server Sent/Sent Items folder for that account.
  • click on 'OK

Restart Thunderbird.