This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When you do a refresh, it does not save your passwords like it says. What now?

  • 3 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by TyDraniu

I did a Firefox refresh and it clearly says - If you're having problems with Firefox, refreshing it can help. The refresh feature fixes many issues by restoring Firefox to its default state while saving your essential information like bookmarks, passwords, and open tabs. This is not true. None of my passwords were saved. Now I have to re-login to all the websites I had saved. Not happy at all. Shouldn't make statements that are not true. I have tried to find them but they just are not there.

I did a Firefox refresh and it clearly says - If you're having problems with Firefox, refreshing it can help. The refresh feature fixes many issues by restoring Firefox to its default state while saving your essential information like bookmarks, passwords, and open tabs. This is not true. None of my passwords were saved. Now I have to re-login to all the websites I had saved. Not happy at all. Shouldn't make statements that are not true. I have tried to find them but they just are not there.

immortalcryz மூலமாக திருத்தப்பட்டது

All Replies (3)

Is "re-login" means that the Password Manager was empty? Or that the passwords was there, but you had to click the Login button on every site?

Yes the password manager was completely empty. It asked me to save new password on every site because firefox didn't save them.

Sometimes that happens. See [/questions/1181868] to recover those passwords.