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I downloaded version 69.0.1 and the backup bookmark folder is empty, how do I recover 10 years of bookmarks?

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  • Last reply by Mondwd

Unfortunately I had to reinstall Firefox and upon downloading the most recent version the Old Firefox Data containing the backup bookmarks is completely empty. I do not know how to recover these? I do not have any old data saved either. Or at least none that I can find.

Unfortunately I had to reinstall Firefox and upon downloading the most recent version the Old Firefox Data containing the backup bookmarks is completely empty. I do not know how to recover these? I do not have any old data saved either. Or at least none that I can find.
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தீர்வு தேர்ந்தெடுக்கப்பட்டது

Having more than one profile folder has nothing to do with Sync. In some cases Firefox will create a new profile and this means that this new profile doesn't have the content of your previously used profile.

Firefox 67 and later can use a dedicated profile for each of the Firefox update channels and will lock the profile, so it can only be used by Firefox in a specific installation folder. For Release versions this profile would be a xxxxxxxx.default-release profile, profiles used in older Firefox versions usually used a xxxxxxxx.default profile (a refresh adds a time stamp).

See "Determine if Firefox has created a new profile":

You can open the about:profiles page via the location bar to check whether multiple profiles are present and what profile Firefox currently is using.

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All Replies (4)

Hi Mondwd,

I'm sorry to hear you're having difficulties recovering your bookmarks.

Perhaps checking if Firefox created a new profile?

If you haven't, you can check by pulling up the Profile Manager to see if another profile exists by typing about:profiles in the address bar and pressing Enter.

You can check if the missing bookmarks are in a different profile by clicking Launch profile in new browser.

See also : Recover lost or missing Bookmarks {link}

Related threads : Now can't find boomarks and folder appear to be empty. {link}

Updated to Firefox 33 yesterday, and now all my bookmarks are gone. How can I get them back? {link}

I don't believe this is the issue. I've never had a Firefox account up until now. I needed to create one to post this question.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Having more than one profile folder has nothing to do with Sync. In some cases Firefox will create a new profile and this means that this new profile doesn't have the content of your previously used profile.

Firefox 67 and later can use a dedicated profile for each of the Firefox update channels and will lock the profile, so it can only be used by Firefox in a specific installation folder. For Release versions this profile would be a xxxxxxxx.default-release profile, profiles used in older Firefox versions usually used a xxxxxxxx.default profile (a refresh adds a time stamp).

See "Determine if Firefox has created a new profile":

You can open the about:profiles page via the location bar to check whether multiple profiles are present and what profile Firefox currently is using.

I was able to retrieve all of my bookmarks by Determine if Firefox has created a new profile https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks

Thank you for your assistance. Disaster averted.