This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Dialogue Confirmation Boxes doesn't work when click "ok"

  • 4 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 4 views
  • Last reply by FredMcD

Every time the confirmation dialogue box popup even when i click ok nothing happened This problem happen when i trying to remove book from my list when asked to confirm even though i clicked ok the box is gone but nothing happen i thought it's the site so i try to another site but the problem is still the same then i changed to Chrome and it worked fine so i guess it's firefox bug

Every time the confirmation dialogue box popup even when i click ok nothing happened This problem happen when i trying to remove book from my list when asked to confirm even though i clicked ok the box is gone but nothing happen i thought it's the site so i try to another site but the problem is still the same then i changed to Chrome and it worked fine so i guess it's firefox bug

All Replies (4)

Is this on a website? Is this with many websites, some, a few?

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


One issue that seems more common lately is Firefox's Content Blocking. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature:

https://support.mozilla.org/en-US/kb/content-blocking

it's worked!!! but what i should turned off??

espeon88 said

it's worked!!! but what i should turned off??

i try to turned off blocking for this site but the problem is still occured

espeon88 said

it's worked!!! but what i should turned off??

Do you mean using Safe Mode?

It could be the work of one of your add-ons, or it could be Hardware Acceleration. How to disable Hardware Acceleration {web link}

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control> (Mac=<Command>) <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All Of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is, detective.