This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox won’t sync across iOS (iPad) and Desktop (PC)

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 10 views
  • Last reply by Eve

Luke
Luke
more options

No matter what I’ve tried, Firefox isn’t syncing any of my data between Firefox iOS on my iPad and Firefox Desktop on my PC. It's synced data in the past, but doesn't appear to have synced anything in a while.

Here’s what I’ve tried:

  • Manually syncing
  • Ensuring Firefox on both devices are up-to-date (they are)
  • Logging out from both devices and logging back in
  • Disabling and re-enabling sync
  • Restarting both devices

Would deleting my account and restoring it be a potential solution? Because I'm afraid of potentially losing all my data, I would only commit to this as a last resort.

I would also like to note that I had to perform a fresh installation of Windows about 2 months ago on my Desktop. Could this be part of the issue?

I’m at a loss here, so any and all information would be appreciated. Thank you!

No matter what I’ve tried, Firefox isn’t syncing any of my data between Firefox iOS on my iPad and Firefox Desktop on my PC. It's synced data in the past, but doesn't appear to have synced anything in a while. Here’s what I’ve tried: * Manually syncing * Ensuring Firefox on both devices are up-to-date (they are) * Logging out from both devices and logging back in * Disabling and re-enabling sync * Restarting both devices Would deleting my account and restoring it be a potential solution? Because I'm afraid of potentially losing all my data, I would only commit to this as a last resort. I would also like to note that I had to perform a fresh installation of Windows about 2 months ago on my Desktop. Could this be part of the issue? I’m at a loss here, so any and all information would be appreciated. Thank you!

Luke மூலமாக திருத்தப்பட்டது

All Replies (1)

Eve
Eve
more options

I responded to your thread in the IOS forums, I'm sorry you're dealing with this but it sounds like you've tried everything we could recommend, and I think you should submit a bug. you're not the first person I've seen reference having issues syncing their ipad, and I suspect it has something to do with ipados that released... recently? Not sure entirely.