This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cannot open American Airlines web site

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by Eve

floodmp
floodmp
more options

I cannot open the American Airlines web site (aa.com) using Firefox on my Windows 10 laptop. When I try, I get "Service Unavailable - DNS failure The server is temporarily unable to service your request." I have previously opened the aa.com site successfully using Firefox, but have now been unable for the last 3 days.

I can open aa.com easily and successfully using Chrome and Edge on my laptop, and Firefox, Safari and the American Airlines app on my iPhone, so the problem is NOT with American Airlines.

I cannot open the American Airlines web site (aa.com) using Firefox on my Windows 10 laptop. When I try, I get "Service Unavailable - DNS failure The server is temporarily unable to service your request." I have previously opened the aa.com site successfully using Firefox, but have now been unable for the last 3 days. I can open aa.com easily and successfully using Chrome and Edge on my laptop, and Firefox, Safari and the American Airlines app on my iPhone, so the problem is NOT with American Airlines.

All Replies (1)

Eve
Eve
more options

I would check if your DNS is set to "DNS over HTTPS" and disable it if so, or enable it if not. see this article:

https://support.mozilla.org/en-US/kb/firefox-dns-over-https#w_risks