This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Filetype Action Menu Weirdness

fsawtelle
fsawtelle
more options

Hi! I'm using Firefox 78.0.2 (64-bit) on Windows 10 Pro 1909. In the process of telling Firefox to open PDF files with PDF X-Change Viewer, I noticed that one of the filetypes in the list is "Vectric". I don't know how to have Firefox tell me the extensions included in this filetype, but I assume they would be .crv, .crv3d, .3dclip, and others associated with Aspire, my Vectric software app. Files like this I would only ever want to save, but on trying to say so I discovered that "Save File" isn't one of the options in the dropdown menu. So my questions are: 1. Why is "Save File" not given as an option for the Vectric filetype? 2. How can I get "Save File" to apply to the Vectric filetype? 3. Why on earth is such an obscure filetype as "Vectric" specifically listed here, anyway?

Hi! I'm using Firefox 78.0.2 (64-bit) on Windows 10 Pro 1909. In the process of telling Firefox to open PDF files with PDF X-Change Viewer, I noticed that one of the filetypes in the list is "Vectric". I don't know how to have Firefox tell me the extensions included in this filetype, but I assume they would be .crv, .crv3d, .3dclip, and others associated with Aspire, my Vectric software app. Files like this I would only ever want to save, but on trying to say so I discovered that "Save File" isn't one of the options in the dropdown menu. So my questions are: 1. Why is "Save File" not given as an option for the Vectric filetype? 2. How can I get "Save File" to apply to the Vectric filetype? 3. Why on earth is such an obscure filetype as "Vectric" specifically listed here, anyway?
Attached screenshots

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi fsawtelle, it actually looks like a protocol entry, similar to mailto. Have you ever opened a vectric: link? If so, that could explain why Firefox is remembering it here.

If you want to take a peek into the data file behind this dialog, here's how:

Open your current Firefox profile/settings folder using either

  • "3-bar" menu button > "?" Help > Troubleshooting Information
  • (menu bar) Help > Troubleshooting Information
  • type or paste about:support in the address bar and press Enter

In the first table on the page, on the Profile Folder row, click the "Open Folder" button. This should launch a new window listing various files and folders in Windows/File Explorer.

Position the window so you can see part of the Troubleshooting Page behind it. Drag and drop handlers.json from File Explorer into the tab.

After a moment, Firefox will display a structured view of the data in the file. If you use Find (Ctrl+f) for schemes -- the section that contains protocol handlers -- Firefox should skip down to that section.

Is vectric listed there?