This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Metamask addon shows blank window

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 3 views
  • Last reply by cor-el

When trying to open the Metamask addon it only shows the pop-up window blank. I've been in contact with Metamask support, showed them the background logs and they say the problem seems to be local. Hoping to find help here.

Firefox version: 79.0

Metamask version: 8.0.6

When trying to open the Metamask addon it only shows the pop-up window blank. I've been in contact with Metamask support, showed them the background logs and they say the problem seems to be local. Hoping to find help here. Firefox version: 79.0 Metamask version: 8.0.6
Attached screenshots

All Replies (1)

It looks that this extension needs to download some files from internet and fails to achieve this.

I see these permissions listed on the Add-ons webstite.

permissions: [storage, unlimitedStorage, clipboardWrite, http://localhost:8545/, https://*.infura.io/, activeTab, webRequest, *://*.eth/, notifications, file://*/*, http://*/*, https://*/*, *://connect.trezor.io/*/popup.html]

Did you check the Network Monitor as well, possibly in the Browser Console (XHR) ?