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Could not connect to server - the connection was refused

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  • Last reply by Matt

jmicali
jmicali
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I am running Thunderbird ver 68.12.1 (32 bit) on Windows 7 Professional (64 bit). Thunderbird was working just fine until it upgraded to 68.12.1. Now I can't download my email to my local disk. I get the following error message: "Could not connect to server inbound.att.net; the connection was refused"

I see that there are problems upgrading to Thunderbird Ver 78, so I'd like to downgrade to Ver 68.12.0 (the previous version to 68.12.1).

Either - how to manually downgrade to 68.12.0 (if possible) or is there another workaround?

In the Error Console I saw a message that there was a database error. I tried deleting the global-messages-db.sqlite file and restarting Thunderbird. This step did not remedy the problem. Thanks, Joe

I am running Thunderbird ver 68.12.1 (32 bit) on Windows 7 Professional (64 bit). Thunderbird was working just fine until it upgraded to 68.12.1. Now I can't download my email to my local disk. I get the following error message: "Could not connect to server inbound.att.net; the connection was refused" I see that there are problems upgrading to Thunderbird Ver 78, so I'd like to downgrade to Ver 68.12.0 (the previous version to 68.12.1). Either - how to manually downgrade to 68.12.0 (if possible) or is there another workaround? In the Error Console I saw a message that there was a database error. I tried deleting the global-messages-db.sqlite file and restarting Thunderbird. This step did not remedy the problem. Thanks, Joe

All Replies (1)

Matt
Matt
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for ATT you need a secure mail key.

See https://www.att.com/support/article/email-support/KM1240308/