This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

why it is showing "Your browser does not currently recognize any of the video formats available. Click here to visit our frequently asked questions about HTML5 video"

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 18 views
  • Last reply by James

fazalaseez
fazalaseez
more options

why i'm not able to view HTML 5 contents in firefox... they are suggesting me to download chrome

why i'm not able to view HTML 5 contents in firefox... they are suggesting me to download chrome

All Replies (1)

James
James
  • Moderator
  • Top 10 Contributor
more options

You should still be able to view some videos depending on how they are encoded.

To fully support HTML5 you may need to make sure you have packages like FFmpeg installed.

Patent and copyright restrictions are among reasons why many Linux distros do not come with packages such as FFmpeg in a new install as it provides codecs needed to fully support HTML5 players being used for video, audio and even games now instead of using the Flash Plugin. Adobe is ending all support of their Flash Player at end of 2020.

As you are using a flavour of Ubuntu so perhaps see https://linuxconfig.org/ubuntu-20-04-ffmpeg-installation or https://help.ubuntu.com/community/RestrictedFormats to help you get FFmpeg installed.