This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

New Inbox subfolders do not show up

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 6 views
  • Last reply by Stans

dzmitry.badziahin
dzmitry.badziahin
more options

I have several computers with Thunderbird installed and linked to the same email account.

The following sequence of actions create the problem: 1) I create an Inbox subfolder on one of the computers. 

   That subfolder works perfectly fine n that computer, but I need it on all my computers.

2) On a different computer I select "File/Subscribe..." menu item. 3) The new folder is shown there and is ticked as subscribed. I unsubscribe and subscribe it again. 4) Nothing happens. I still do not have my subfolder on that computer. 5) Moreover, if I try to create a subfolder with the same name, nothing happens. New subfolder does not show up.

In the old versions of Thunderbird (v57 or something), steps 2,3 resolved the situation and new subdfolders showed up. But now this trick does not work anymore. Do you have any idea how to fix that?

I have several computers with Thunderbird installed and linked to the same email account. The following sequence of actions create the problem: 1) I create an Inbox subfolder on one of the computers. That subfolder works perfectly fine n that computer, but I need it on all my computers. 2) On a different computer I select "File/Subscribe..." menu item. 3) The new folder is shown there and is ticked as subscribed. I unsubscribe and subscribe it again. 4) Nothing happens. I still do not have my subfolder on that computer. 5) Moreover, if I try to create a subfolder with the same name, nothing happens. New subfolder does not show up. In the old versions of Thunderbird (v57 or something), steps 2,3 resolved the situation and new subdfolders showed up. But now this trick does not work anymore. Do you have any idea how to fix that?

All Replies (1)

Stans
Stans
more options

Collapse then expand the account's folder tree.