This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Captcha won't stop

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 6 views
  • Last reply by FredMcD

sanchell
sanchell
more options

When I attempt to login to a captcha protected account it won't stop with the verification. I have to answer the captcha picture puzzle 30 or more times. After this occurred on several different sites I finally tried Google. The captcha worked the first or second time.

What gives with this? I dislike using Google, but FF may leave me no choice.

Windows 10 (latest version)

When I attempt to login to a captcha protected account it won't stop with the verification. I have to answer the captcha picture puzzle 30 or more times. After this occurred on several different sites I finally tried Google. The captcha worked the first or second time. What gives with this? I dislike using Google, but FF may leave me no choice. Windows 10 (latest version)

All Replies (1)

FredMcD
FredMcD
more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.