This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

[..] web page slowing [..] message when watchin cnn

  • 6 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by FredMcD

Hello, since about 2 weeks I cannot watch cnn video : it does not load and shows a yellow banner with :

[..] web page slowing [..] and 2 buttons "wait" "stop"

It never happened before. I use a Macbook Air with Mac OS Sierra 10.12.6 and Firefox 85.0 If I switch to Safari : no problem so it does not come from the cnn web page. If I use Firefox with any other site : no problem. When I watch youtube or use senfcall for video call : no problem.

Can any one help ? I do not want to abandon firefox for Safari, even if it is just for cnn video, I would like to continue to support Mozilla.

Andre.

Hello, since about 2 weeks I cannot watch cnn video : it does not load and shows a yellow banner with : [..] web page slowing [..] and 2 buttons "wait" "stop" It never happened before. I use a Macbook Air with Mac OS Sierra 10.12.6 and Firefox 85.0 If I switch to Safari : no problem so it does not come from the cnn web page. If I use Firefox with any other site : no problem. When I watch youtube or use senfcall for video call : no problem. Can any one help ? I do not want to abandon firefox for Safari, even if it is just for cnn video, I would like to continue to support Mozilla. Andre.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

I did all the above + I disable Picket which I had recently started to use, and it seems every thing came back to normal. Thanks !! Andre

Read this answer in context 👍 0

All Replies (6)

In the future, please post the whole error message.

”Webpage is slowing down your browser” This is the new way the browser tells you there is a problem with the script program(s). https://support.mozilla.org/en-US/kb/warning-unresponsive-script?cache=no

https://support.mozilla.org/en-US/kb/task-manager-tabs-or-extensions-are-slowing-firefox

Hello, thanks for the Javascript Toggle On and Off  : I added it. It did not solve the problem but I thing it is a useful tool.

I added a screen shot of the Firefox message attached here. It is still there blocking firefox .. Andre.

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

Remove History For One Site {web link}

Open the History Manager <Control> (Mac=<Command>) <Shift> H. In the search bar, enter the name of the site. Right-click on one of the listings and select Forget About This Site. This should remove all information, including any site settings

தீர்வு தேர்ந்தெடுக்கப்பட்டது

I did all the above + I disable Picket which I had recently started to use, and it seems every thing came back to normal. Thanks !! Andre

Well done. Safe surfing.