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Junk mail filter doesn't follow "white list"

  • 1 பதிலளி
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 14 views
  • Last reply by sfhowes

jeff.rubin
jeff.rubin
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I add addresses for websites I regularly receive mail from to my collected address book, but those emails are continually marked X-IMAIL-SPAM-URL X-IMAIL-SPAM-DNSBL. How do I get this to stop?

I add addresses for websites I regularly receive mail from to my collected address book, but those emails are continually marked X-IMAIL-SPAM-URL X-IMAIL-SPAM-DNSBL. How do I get this to stop?

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
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Are those messages marked as spam by the mail provider's filters before they reach TB? TB marks as 'junk', and the whitelist address books are set in Account Settings/Junk Settings.

It might help to whitelist by adding senders to the webmail contacts instead.