Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Comments on WaPo does not display

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 7 views
  • Last reply by FredMcD

dineshjog
dineshjog
more options

The comments section of the Washington Post does not display. It just shows grey for the comment area. When I place the cursor on the comments, it says "loading". But it never loads. The article itself displays properly. This happened after WaPo updated their website. I have taken the following steps with no change:

- Cleared the cache. - Disabled/Remove Ad Blocker and UBlock.

Tried opening the pages in different browsers. Same issue with Chrome, but works with Edge. Appreciate any help.

The comments section of the Washington Post does not display. It just shows grey for the comment area. When I place the cursor on the comments, it says "loading". But it never loads. The article itself displays properly. This happened after WaPo updated their website. I have taken the following steps with no change: - Cleared the cache. - Disabled/Remove Ad Blocker and UBlock. Tried opening the pages in different browsers. Same issue with Chrome, but works with Edge. Appreciate any help.
Attached screenshots

All Replies (1)

FredMcD
FredMcD
more options

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.