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The account is lost and cannot be synchronized, please help to retrieve the original account bookmark

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 2 views
  • Last reply by JP

My original computer suddenly broke down and I couldn't turn it on at all. Then I bought a new computer. When I logged in to the account, the password might be wrong, but it didn't prompt me that the password was wrong. Instead, it prompted me to create a new account. I didn't pay attention at the time. After logging in, I found that I couldn't synchronize bookmarks. My original bookmarks were really very important to me. I don't know what to do now. Can you please help me retrieve my bookmarks from the background? Thank you so much!

My original computer suddenly broke down and I couldn't turn it on at all. Then I bought a new computer. When I logged in to the account, the password might be wrong, but it didn't prompt me that the password was wrong. Instead, it prompted me to create a new account. I didn't pay attention at the time. After logging in, I found that I couldn't synchronize bookmarks. My original bookmarks were really very important to me. I don't know what to do now. Can you please help me retrieve my bookmarks from the background? Thank you so much!

All Replies (1)

You need to log in to your old account but you need the username and password and something else. For me, the something was the Firefox Recovery Codes . txt file when I created my account. Do you still have access to the old computer's hard drive or not so much?