This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

none of you know how to fix this, really?

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 16 views
  • Last reply by cor-el

bp-4a8bbe0b-5cc1-4581-9c18-770cc0210827 8/27/2021, 8:49 AM View bp-aac7a4b1-aafd-4084-9fa0-7c3500210827 8/27/2021, 8:41 AM View bp-bfea7b56-c540-4640-8ab9-9b81d0210827 8/27/2021, 8:41 AM View bp-bc558b71-8b12-483f-a2c7-d51920210827 8/27/2021, 8:41 AM View bp-74dcfb49-6be0-49a8-9933-c5b0d0210827 8/27/2021, 8:41 AM View bp-d99b415f-1559-4856-b075-abb6e0210827 8/27/2021, 6:56 PM View bp-7d61f47a-52be-4eb8-bfae-d72820210827 8/27/2021, 6:56 PM View bp-0d6085c9-d6a2-4b09-b5ac-019b60210827 8/27/2021, 6:56 PM

bp-4a8bbe0b-5cc1-4581-9c18-770cc0210827 8/27/2021, 8:49 AM View bp-aac7a4b1-aafd-4084-9fa0-7c3500210827 8/27/2021, 8:41 AM View bp-bfea7b56-c540-4640-8ab9-9b81d0210827 8/27/2021, 8:41 AM View bp-bc558b71-8b12-483f-a2c7-d51920210827 8/27/2021, 8:41 AM View bp-74dcfb49-6be0-49a8-9933-c5b0d0210827 8/27/2021, 8:41 AM View bp-d99b415f-1559-4856-b075-abb6e0210827 8/27/2021, 6:56 PM View bp-7d61f47a-52be-4eb8-bfae-d72820210827 8/27/2021, 6:56 PM View bp-0d6085c9-d6a2-4b09-b5ac-019b60210827 8/27/2021, 6:56 PM

All Replies (2)

Those are crash reports that hang on clearing formdata (Form & Search History).

You appear to be clearing quite some data and Firefox takes too long to clear all of this:

"privacy_sanitize_sanitizeOnShutdown": true,
"privacy_clearOnShutdown_cookies": false,
"privacy_clearOnShutdown_history": true,
"privacy_clearOnShutdown_formdata": true,
"privacy_clearOnShutdown_downloads": true,
"privacy_clearOnShutdown_cache": true,
"privacy_clearOnShutdown_sessions": true,
"privacy_clearOnShutdown_offlineApps": true,
"privacy_clearOnShutdown_siteSettings": true,
"privacy_clearOnShutdown_openWindows": false

You can try to clear less data and start with excluding formdata.

Did you try to disable this feature as marking our replies as unhelpful without reporting back on your findings doesn't get you further on fixing this ?