The following is the msg I get when attempting to enter my bank acct at Fifth Third Bank (www.53.com) after applying ID & password. Having responded to the msg several times, I phoned 53 bank and am told that there is a glitch with/at Firefox; (they) have had several complaints and to contact your support desk. I can get there using Microsoft Edge but prefer using Firefox. Until recently (within the month) I have had no problems accomplishing a connection using Firefox. About the same time (don't know if there is a connection) I am getting error msgs, no msgs, no connects, while attempting to connect to gmail and other programs. Suddenly there is a very slow connection and a lot of info msgs re handshakes etc flashing in the lower left of my screen. Have tried reinstalling Firefox to no avail. Computer repair says computer OK. Still no connection with the bank. s/ Bruce Bnk msg ::::::::: '''Oops, something went wrong. If you don't think you should have received this message, you can go back and try again, or you may contact Customer Service at 1-800-972-3030. Reference Number: 3e71d7d IP Address: ''[REDACTED BY MODERATOR]'''' ''[Personal information removed by moderator. Please read [[Mozilla Support rules and guidelines]], thanks.]''