This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Instagram will not load using Firefox

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 6 views
  • Last reply by FredMcD

With the latest Firefox 94.0.2, Instagram will not load. All I get is the Instagram camera graphic in the middle of the screen and nothing else on the screen. I've tried refresh and I've cleared Instagram cookies. This has not helped. FYI - I have NO PROBLEM getting to my Instagram account using Safari browser from Apple!

With the latest Firefox 94.0.2, Instagram will not load. All I get is the Instagram camera graphic in the middle of the screen and nothing else on the screen. I've tried refresh and I've cleared Instagram cookies. This has not helped. FYI - I have '''NO PROBLEM''' getting to my Instagram account using Safari browser from Apple!

All Replies (1)

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.