This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird email not working on my main email account

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 23 views
  • Last reply by dwiltshire2

dwiltshire2
dwiltshire2
more options

Hi, I live in the UK and my main thunderbird email does not send emails ...i can recieve them....i use virgin media as my ISP and i have checked that my email works on their Web based email & it works fine. Summary :- I have 2 email addresses, ,,,,,my main account does not send. i have another account and it works fine .. i entered a new password in the second account , saved the new password in password manager for the 2nd account ..All good with that .

There is NO saved password for my main account as i removed it thinking it would cure the issue ...err No it did'nt . When i open Thunderbird on my main email , it asks for a password ...now being as i removed the password requirement ...is this a contributing factor .......

Any help would be greatly appreciated

Kindest regards

Derrick

Hi, I live in the UK and my main thunderbird email does not send emails ...i can recieve them....i use virgin media as my ISP and i have checked that my email works on their Web based email & it works fine. Summary :- I have 2 email addresses, ,,,,,my main account does not send. i have another account and it works fine .. i entered a new password in the second account , saved the new password in password manager for the 2nd account ..All good with that . There is NO saved password for my main account as i removed it thinking it would cure the issue ...err No it did'nt . When i open Thunderbird on my main email , it asks for a password ...now being as i removed the password requirement ...is this a contributing factor ....... Any help would be greatly appreciated Kindest regards Derrick

All Replies (1)

dwiltshire2
dwiltshire2 கேள்வியின் உரிமையாளர்
more options

Here is a screenshot of the ONLY saved logins ...this for my dwilt email account that works fine ...i get a pop up message saying enter password for my Main account but there is no password requirement as i removed it for that account .