This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Attachments with underscore

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 4 views
  • Last reply by Matt

cavkirov
cavkirov
more options

If I receive any Excel or Word document with an underscore in the name, Thunderbird will not open it. I have checked this by the saving the documents in question, removing any underscore and then sending it to myself. It opens fine. I use LibreOffice for all MS related documents. This has nothing to do with the addition of an underscore that some people have pointed out. I am using Thunderbird on 2 different Linux computers and they both behave the same way. The computer I am currently on is using Thunderbird 91.6.2.

BTW, the saved, underscored document opens fine from the file manager (Nautilus, as I'm using Gnome).

If I receive any Excel or Word document with an underscore in the name, Thunderbird will not open it. I have checked this by the saving the documents in question, removing any underscore and then sending it to myself. It opens fine. I use LibreOffice for all MS related documents. This has nothing to do with the addition of an underscore that some people have pointed out. I am using Thunderbird on 2 different Linux computers and they both behave the same way. The computer I am currently on is using Thunderbird 91.6.2. BTW, the saved, underscored document opens fine from the file manager (Nautilus, as I'm using Gnome).

All Replies (2)

cavkirov
cavkirov கேள்வியின் உரிமையாளர்
more options

Actually, I just had this happen again, but with a "normal" attachment. Is it possible that Thunderbird is not allowing me to open attachments from certain senders? Cause it's the same sender in both cases.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

It "might" be that the sender is using some obsolete or non standards compliant mail product.

When viewing one of the emails open the message source (ctrl+U) Scroll down (it will probably be a long way) until you find the attachment definition. It will look something like this 

Content-Type: application/x-zip-compressed;  name="emails.zip"
Content-Transfer-Encoding: base64 Content-Disposition: attachment; 
filename="emails.zip"

How is the attachment you are having issues with described?