This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Moving Thunderbird from XP to Windows 10 - Does not remember password - Password table is empty.

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 7 views
  • Last reply by yiannis_linard

yiannis_linard
yiannis_linard
more options

Dear all, A client with windows XP (omg) wants to transfer the thunderbird profile to Windows 10. From xp's profile (found it on troubleshoot etc) i got the thunderbird folder and moved it to the new machine.

All folders and emails came up but it does not remember the password. On get messages the password window is prompt, i put the password and check the box to save the password.

I receive the emails but it forgets its. I can not find any passwords on stored passwords table.

I tried to delete pck and keys db but nothings happened!

Any help would be great thanks!

Dear all, A client with windows XP (omg) wants to transfer the thunderbird profile to Windows 10. From xp's profile (found it on troubleshoot etc) i got the thunderbird folder and moved it to the new machine. All folders and emails came up but it does not remember the password. On get messages the password window is prompt, i put the password and check the box to save the password. I receive the emails but it forgets its. I can not find any passwords on stored passwords table. I tried to delete pck and keys db but nothings happened! Any help would be great thanks!

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Quick update:

After reading this post: https://support.mozilla.org/en-US/questions/1353831

I deleted the pkcs11.txt , cert*.db, key*.db, and secmod.db files in the profile.

And on prompt message it asked me to store it on password manager!

Thanks a lot!

Read this answer in context 👍 0

All Replies (1)

yiannis_linard
yiannis_linard கேள்வியின் உரிமையாளர்
more options

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Quick update:

After reading this post: https://support.mozilla.org/en-US/questions/1353831

I deleted the pkcs11.txt , cert*.db, key*.db, and secmod.db files in the profile.

And on prompt message it asked me to store it on password manager!

Thanks a lot!