This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Pop-up blocker problem

  • 2 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 276 views
  • Last reply by laurelfarnham

Hello, I am trying to print an email in gmail and this message popped up. " Grrr a pop-up blocker may be preventing the application from opening the page." Is this a gmail or Firefox problem? Probably a dumb question from a not-so-tech-savy user. Thanks for any help. LF

Hello, I am trying to print an email in gmail and this message popped up. " Grrr a pop-up blocker may be preventing the application from opening the page." Is this a gmail or Firefox problem? Probably a dumb question from a not-so-tech-savy user. Thanks for any help. LF

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Hi LF, it's easy to turn off the popup blocker on the Settings page, or you can make a site exception using the Page Info dialog.

For the general setting, see: Pop-up blocker settings, exceptions and troubleshooting

To make an exception for a site, while you are on the page, call up the Page Info dialog using either:

  • Command+i
  • (menu bar) Tools > Page Info

Along the top of the dialog, click Permissions

Scroll down the panel to "Open pop-up windows" and uncheck the box for Use default, and then click Allow.

This is saved when you change it, so you can close the Page Info dialog now.

Read this answer in context 👍 1

All Replies (2)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Hi LF, it's easy to turn off the popup blocker on the Settings page, or you can make a site exception using the Page Info dialog.

For the general setting, see: Pop-up blocker settings, exceptions and troubleshooting

To make an exception for a site, while you are on the page, call up the Page Info dialog using either:

  • Command+i
  • (menu bar) Tools > Page Info

Along the top of the dialog, click Permissions

Scroll down the panel to "Open pop-up windows" and uncheck the box for Use default, and then click Allow.

This is saved when you change it, so you can close the Page Info dialog now.

Thank you so much! I really appreciate the clear directions and finally a solution to this recurring problem! Wow! Thanks!