We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

cant access my gmail verification code for firefox account without password stored on firefox accounr

  • 1 பதிலளி
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by phillip-shields

phillip-shields
phillip-shields
more options

Hi. I know my firefox account email: [email]@gmail.com and firefox account password: won't type it here, but i know it and have entered it successfully.

After i sign in, with the correct email and password, it states i need to access the verification code and enter it to use my firefox account. the problem is that i just reinstalled windows and the gmail password was autogenerated and stored within my firefox account. so in order for me to access my gmail to retrieve the verification code i need to access the passwords stored on my firefox account.

I have a number of autogenerated passwords related to my college assessments that are time sensitive. I need help with this urgently!

Thank you, Phillip Shields

Hi. I know my firefox account email: [email]@gmail.com and firefox account password: won't type it here, but i know it and have entered it successfully. After i sign in, with the correct email and password, it states i need to access the verification code and enter it to use my firefox account. the problem is that i just reinstalled windows and the gmail password was autogenerated and stored within my firefox account. so in order for me to access my gmail to retrieve the verification code i need to access the passwords stored on my firefox account. I have a number of autogenerated passwords related to my college assessments that are time sensitive. I need help with this urgently! Thank you, Phillip Shields

Andrew மூலமாக திருத்தப்பட்டது

All Replies (1)

phillip-shields
phillip-shields கேள்வியின் உரிமையாளர்
more options

perhaps i havent explained clearly.

i have a firefox sync account that uses the above mentioned gmail as the firefox sync account email. i know the password and entered it to login into my firefox sync account.

my firefox sync account then asks for a verification code that has been sent to my gmail account, because that gmail address is the primary address for my firefox sync account.

i cant access that gmail account to retrieve the verification code because my gmail password is stored within the firefox sync account i am trying to log into.

firefox sync account and password = known and entered correctly gmail account password = unknown and stored in firefox sync account

i am only using this firefox account because i needed it to post my question on here.

contacting anyone for help about this issue is next to impossible other than this forum.