This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

cant access my gmail verification code for firefox account without password stored on firefox accounr

  • 1 பதிலளி
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by phillip-shields

phillip-shields
phillip-shields
more options

Hi. I know my firefox account email: [email]@gmail.com and firefox account password: won't type it here, but i know it and have entered it successfully.

After i sign in, with the correct email and password, it states i need to access the verification code and enter it to use my firefox account. the problem is that i just reinstalled windows and the gmail password was autogenerated and stored within my firefox account. so in order for me to access my gmail to retrieve the verification code i need to access the passwords stored on my firefox account.

I have a number of autogenerated passwords related to my college assessments that are time sensitive. I need help with this urgently!

Thank you, Phillip Shields

Hi. I know my firefox account email: [email]@gmail.com and firefox account password: won't type it here, but i know it and have entered it successfully. After i sign in, with the correct email and password, it states i need to access the verification code and enter it to use my firefox account. the problem is that i just reinstalled windows and the gmail password was autogenerated and stored within my firefox account. so in order for me to access my gmail to retrieve the verification code i need to access the passwords stored on my firefox account. I have a number of autogenerated passwords related to my college assessments that are time sensitive. I need help with this urgently! Thank you, Phillip Shields

Andrew மூலமாக திருத்தப்பட்டது

All Replies (1)

phillip-shields
phillip-shields கேள்வியின் உரிமையாளர்
more options

perhaps i havent explained clearly.

i have a firefox sync account that uses the above mentioned gmail as the firefox sync account email. i know the password and entered it to login into my firefox sync account.

my firefox sync account then asks for a verification code that has been sent to my gmail account, because that gmail address is the primary address for my firefox sync account.

i cant access that gmail account to retrieve the verification code because my gmail password is stored within the firefox sync account i am trying to log into.

firefox sync account and password = known and entered correctly gmail account password = unknown and stored in firefox sync account

i am only using this firefox account because i needed it to post my question on here.

contacting anyone for help about this issue is next to impossible other than this forum.