Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Could Not Connect to Mail Server, Connection Refused

  • 1 பதிலளி
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by david

I have not been able to receive or send email on my Thunderbird account since june 3, 2022. I also have access to this account on my gmail account as a second account, but it stopped receiving mail on June 23, 2022. I get this error message. Could Not Connect to Mail Server, Connection Refused.

Please advise. I have basic computer knowledge and have tried a few fixes, such as making sure that my incoming and outgoing servers are set up correctly, but nothing seems to work.

It all comes back to connection refused.

I have not been able to receive or send email on my Thunderbird account since june 3, 2022. I also have access to this account on my gmail account as a second account, but it stopped receiving mail on June 23, 2022. I get this error message. Could Not Connect to Mail Server, Connection Refused. Please advise. I have basic computer knowledge and have tried a few fixes, such as making sure that my incoming and outgoing servers are set up correctly, but nothing seems to work. It all comes back to connection refused.

All Replies (1)

From your wording, I'm unclear on what the problem is. You mention having access as a 'second account'? Usually, resetting and trying again resolves the issue: Here are the basics:

- change your security authorization to Oauth2 (do this for the incoming server settings and also for the Outgoing (SMTP) server - two places - remove the password entries for the account (remove the entire entries both incoming and outgoing) - that password info is at Tools>Preferences>Privacy&Security - click 'saved passwords' Then click 'show passwords' then highlight the rows with incoming and outgoing gmail servers and click DELete. - check to ensure that TB is set to accept cookies (that setting is just above the Passwords section) - Google will then step you through the authentication process for your PC.