This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

email inbox refresh error - UID FETCH failed

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 2 views
  • Last reply by david

jbulson
jbulson
more options

Thunderbird 102.2.1 (32-bit) on Windows 10 Pro email account - xxx@optonline.net

Get New Messages for... xxx@optonline.net email account yields the following error - The current operation on 'Inbox' did not succeed. The mail server for account xxx@optonline.net responded: UID FETCH failed.

email is not fetched from server or updated in Thunderbird Inbox Confirmed incoming/outgoing Server Settings correct with optonline.net email is accessible from optonline.net website

Thunderbird 102.2.1 (32-bit) on Windows 10 Pro email account - xxx@optonline.net ''Get New Messages for...'' ''xxx@optonline.net'' email account yields the following error - ''The current operation on 'Inbox' did not succeed. The mail server for account xxx@optonline.net responded: UID FETCH failed.'' email is not fetched from server or updated in Thunderbird Inbox Confirmed incoming/outgoing Server Settings correct with optonline.net email is accessible from optonline.net website

All Replies (2)

david
david
  • Top 10 Contributor
more options

My memory isn't the best, but I'm fairly sure the duplicate problem posted here a few days ago was also from an Optimum user, but I can't be positive. This is a server issue, and the technical explanation is over my head, but email clients cannot cause this problem. I encourage you to contact them to see what assistance they can provide. If I locate the prior post, I'll let you know. And maybe someone on this forum with more knowledge on this error may see this and comment.

david
david
  • Top 10 Contributor
more options

YES! Here it is: https://support.mozilla.org/en-US/questions/1386455 same provider, Optimum. I can't fix this, and I hope when you talk to them, they may take this seriously.