Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The Ping Website Pull downs don't work

  • 9 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by zeroknight

When I go to the url https://ping.com/en-us/clubs and hit the pull down for clubs it does nothing. I have enhanced tracking off. It also says protections dashboard 28 blocked. I am unable to use clubs, bags pld putters pull downs. I am using custom setting cookies, tracking, cryptominers, fingerprinters. It must be a setting and I am unable to solve my problem. If I use Brave browser my pull downs for the clubs etc works fine. I am also using the duck duck go extension in my firefox 112.0.1. Do you have any ideas? Thank you

When I go to the url https://ping.com/en-us/clubs and hit the pull down for clubs it does nothing. I have enhanced tracking off. It also says protections dashboard 28 blocked. I am unable to use clubs, bags pld putters pull downs. I am using custom setting cookies, tracking, cryptominers, fingerprinters. It must be a setting and I am unable to solve my problem. If I use Brave browser my pull downs for the clubs etc works fine. I am also using the duck duck go extension in my firefox 112.0.1. Do you have any ideas? Thank you

All Replies (9)

Looks like you need to tweak DDgo extension.

I tried safe-mode and it didn't work. I also tried playing with duck duck go options and was unsuccessful. I was also unsuccessful with my android phone but changed an option and it worked. I even contacted ping and they have no suggestions. It is some setting, I even tried about:config and was not successful. Any more suggestions? Thank You I am using custom security and switched to standard security and no success.

If you're running Window Pro version try this option and see if it works. https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/ What security software are you running?

I am running windows 10 home edition. I believe it is a setting in Firefox that has been causing the problem. I tried changing settings in Duck duck Go and have been unsuccessful. I even contacted Ping Golf IT and they are baffled. Thank You.

Hi

Have you tried updating to the latest version of Firefox?

I have the latest version of fox. Ping tech support can't figure it out.

What level of enhanced tracking protection do you have set?

Does it still happen in a new profile? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile.