This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cannot change primary email address

  • 2 பதிலளிப்புகள்
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 6 views
  • Last reply by Terry

NHD
NHD
more options

I have a secondary email address but it does not appear on my account. I need to change my primary email address. I try to type in the secondary address and it is rejected as"already exists". So I cannot proceed . Help!

I have a secondary email address but it does not appear on my account. I need to change my primary email address. I try to type in the secondary address and it is rejected as"already exists". So I cannot proceed . Help!

All Replies (2)

Dropa
Dropa
more options

In order to change Primary login email you need access the the email account assigned for the login to verify the change in email login.

https://support.mozilla.org/gu-IN/questions/1266359 https://support.mozilla.org/en-US/kb/add-secondary-email-address-firefox-accounts

Terry
Terry
more options

Do you have another account?